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I. Terms and Conditions for the use of the website of MyHolidaysAdventures, conditions and notices for reviews


1. Online Content

MyHolidaysAdventures offers an internet portal under www.myholidaysadventures.com, which allows you, with advanced search functions, to choose the best tour or other services for yourself from a variety of offers and you are able to book them directly with the provider of the tours or services (provider). Next, to information in writing and pictures, this portal also offers the possibility of giving and accessing reviews of the offered services in order to give the user the widest possible exchange of information and appropriate information facilities. In the following, the Terms of Use for the websites of MyHolidaysAdventures as well as for the reviews and other kinds of publications shall be regulated on their respective websites. These terms shall also apply to the case of conflicting terms and conditions of users (hereinafter User). These shall also not be accepted if MyHolidaysAdventures fulfills a service in full knowledge of the conditions of a user, unless the contrary has been agreed, and such agreement can only be approved by a representative number of members of the Board of MyHolidaysAdventures.


2. Accessing the Reviews

On the internet portal, MyHolidaysAdventures provides the users with the ability to access reviews from a third party or complementary content and images of the offered services. These only reflect a personal opinion, centered on a particular moment in time. These opinions are therefore influenced by personal ideas and expectations of the respective author. Likewise, it should be noted that the services may have changed since the creation of the contents or the ratings, such as accommodation which have since been renewed or renovated. The number of votes cast, should also be noted, since a single opinion is often less meaningful than the synopsis of a variety of reviews.


3. Rules of Conduct for the Creation of Reviews and Content on the Internet Portal

MyHolidaysAdventures provides the user or to third parties with the opportunity to anonymously submit such assessments or additional content and images on the Internet portal. In this case, is able to inform the company via e-mail: Info@myholidaysadventures.com, about which user ID, he/she would like to use. The user is solely for responsbile for the content provided by him/her (for example, reports / pictures / videos).


In this case, however, the following rules of conduct apply:

The user or any third party shall be prohibited from making content available on the Internet portal of MyHolidaysAdventures
- which are untrue or misleading, in particular false and / or not objective and / or to make false statements about accommodations, people present there, recreational facilities and other local conditions / events that could influence the decision of other guests
- which are derogatory, offensive, indecent, threatening and / or pornographic
- which are in abuse of human rights , racist, inciting
- which are in any other way offense or illegal and / or
- which harm the protective rights and / or personal rights of third parties
- which contain false or misleading information anout the user or any other person, especially if the application is made under a false identity
- which give ratings without having used the services
- if reviews openly or covertly ( e.g. also spam) advertise products, services or companies; in particular, the issue of reviews, or that is to set an image, which stem from the user being offered compensation for this performance by employees, owners or operators of the reviewed property or employees of travel companies, or carrying out evaluations of accommodations of service providers, where the user himself or his own family is involved or serves as a representative (prohibition of own performance review)
- Collection, use or publication of content and personal data of other guests or third party users
- Provision of content that contains items that provide links or similar information / referrals or are likely to harm the function of external data processing systems, in particular of computers

If a user violates this and / or the conditions described below for the provision content / images / videos, in particular with respect to reviews, MyHolidaysAdventures shall be entitled to add, change or delete content, without notifying the user, in particular without stating reasons. Illegal contributions shall be deleted immediately


4. Liability for content and links from users or third parties

The information on our Internet portal are made available by the provider, other guests or third parties. They provide the information available on the Internet portal. Each provider, user or third party is solely responsible for the correctness, completeness and quality of the information delivered by them, including the specified price and availability. MyHolidaysAdventures cannot verify this and therefore accepts no liability or warranty for the correctness, completeness and quality of information. MyHolidaysAdventures does not assume ownership of such content nor the opinions of the users. Rather, the reviews of users are solely the personal opinions of our users. MyHolidaysAdventures has no influence over the form and content of these reviews before their upload. Therefore, we assume no responsibility for the form and content of the reviews as well as the set user IDs and exclude any liability in these cases. The user shall have no claim to the temporal and spatial availability of the services of MyHolidaysAdventures. MyHolidaysAdventures shall not be liable for (partial) interruptions and failures of services because of repair, maintenance, update work or for other reasons that are either not in its immediate sphere of influence or only interfere slightly with the use of the services. The services of MyHolidaysAdventures are subject to entire or partial changes or discontinuation without notice. MyHolidaysAdventures shall not be responsible for the realization of a booking. MyHolidaysAdventures shall also not be liable for defects or damages incurred by the seller in connection with the provision of the accommodation service. MyHolidaysAdventures cannot give guarantees for special wishes expressed by the client and shall bear no liability. MyHolidaysAdventures is very concerned about the security of its Internet portal and visiting useres. Nevertheless MyHolidaysAdventures cannot assume any guarantee that the content on the Internet portal do not contain any materials, capable of producing a harmful effect (e.g. viruses). The user shall be responsible for adequate virus protection, data and possibly password protection, etc.. Additionally, MyHolidaysAdventures shall only be liable for premeditation and gross negligence and only limited to the foreseeable damage. These limitations of liability do not apply in the case of damage resulting from injury to life, body, health or from essential contractual obligations and in the event of mandatory statutory regulations. As essential contractual obligation for the purposes of the preceding sentence, the user assumes an obligation, only the fulfillment of which results in the correct execution of the contract and on whose observance the contractual partner relies and may rely in regards to the execution of the contract. To the extent that MyHolidaysAdventures indicates contents of third parties via links on its Internet portal, MyHolidaysAdventures shall not be liable for these contents. If the user is offered a contract in connection with the derivative content, a contract will only be realized with the third party, but not with MyHolidaysAdventures. If the user detects illegal content, MyHolidaysAdventures asks to be informed of such content.


5. Liability of the User

The user shall be obliged not to make any incorrect or misleading information about themselves or others. The user shall be solely responsible for content (for example, reports / pictures / videos / descriptions) made available by him or her. The user shall be liable to MyHolidaysAdventures for any non-contractual, abusive and / or illegal use of the Internet portal of MyHolidaysAdventures and the contents that are on this Internet portal, and shall release MyHolidaysAdventures of all claims that are within the right of third parties as a result of such an infringement of the user against MyHolidaysAdventures. The user shall support MyHolidaysAdventures in the defense of such claims and provide all necessary information to MyHolidaysAdventures.


6. Concession of Legal Rights of Use

With the creation of content the user or any third parties guarantees that he/she is the owner of all rights, in particular protective rights, of these contents or is in command of all necessary rights, licenses or consents etc.. By creating the content (such as tour reviews) MyHolidaysAdventures receives a royalty-free, irrevocable, objective and spatially and temporally unlimited as well as transferable right to use this content. MyHolidaysAdventures is therefore authorized to use this content in any form, in particular for publications in any type of media (esp. print, internet, television, mobile telecommunications systems), and to reproduce, distribute, publicly reproduce and make the content available to send, as well as to play it on image and sound carriers made and to use it representational in relation to promotion and advertising measures. The user or any third parties shall allow MyHolidaysAdventures to condense the contents, to edit them while respecting the copyrights, to translate them into other languages, to delete them and to use them elsewhere on the internet portal. The user shall agree that his images and text can be moved to other categories for improved overviews. The user shall agree that his remaining contents, while upholding the due adherence to the copyright law, can also be edited, deleted or translated into other languages by MyHolidaysAdventures. With the publication of content (such as tour reviews) the user shall guarantee that he is the owner of all rights, in particular the copyrights to said contents.


7. Trademark Rights

On the internet portal of MyHolidaysAdventures, content is also published that is protected by law (logos, trademarks, images, etc.). The user shall therefore not be permitted to duplicate these in any form, distribute or otherwise utilize them, in particular for commercial purposes, or publicly reproduce, modify, or delete them. The duplication of content for merely personal and non-commercial purposes is permitted for the user, provided that it makes the origin of the contents clearly visible.


8. Contact Support

With every contact and every use of a reservation form, the user shall be obliged to provide truthful and complete information and not to specify and/or send any content, that contains unwanted advertising (spam). MyHolidaysAdventures can notify you regarding the service by sending an email to the email address of your account or by sending a letter to the postal address of your account or by messaging the service. The notification will have immediate effect.


9. Elicitation, Processing and Use of our Customers Personal Information

Information that we receive from you, helps us to tailor the quality of your travel booking via MyHolidaysAdventures.com individually and to continually improve it. We use this information for the processing of orders and the provision of services including the provision of the online platform for users and providers as well as the execution of the payment. We use your information to communicate with you about our services and marketing offers and to update our records and maintain your customer accounts with us and as well as to forward contents such as accommodation reviews, and to recommend services that may interest you. We also use your information to improve our platform, to prevent or detect a misuse of our website or to prevent third parties from carrying out technical, logistical or other services on our behalf. For more information about the type, scope, location and purpose of the elicitation, processing and use of personal data, necessary for the execution of reservations and the transmission of a tour evaluations through MyHolidaysAdventures can be found in the privacy statement.


10. Applicable Law, Jurisdiction

The service is offered by MyHolidaysAdventures through its Head Office in Dubai. It shall require to comply with all local, state law, and national laws, decrees and regulations that apply to your use of the service. This agreement and the use of the service shall be subject, exclusively, to the substantive law of the U.A.E. This choice of law shall apply to the user, as far as he/she is a consumer, only insofar as through a mandatory law clause by the state, where the user is usually situated, granted protection is not withdrawn. Jurisdiction for all disputes between the user and MyHolidaysAdventures shall be Dubai, especially if the user has moved his/her domicile or habitual residence abroad after adoption of this Terms of Use or if his/her domicile or habitual residence is not unknown at the time of commencement of proceedings. Mandatory rules of consumer protection shall remain unaffected by this.


11. Amendments to the General Terms of Use

MyHolidaysAdventures reserves the right at any time to modify this agreement and to subject the your use of the service to new or additional terms and conditions. Such changes and other conditions will be communicated to you, will immediately come into effect, once they have been accepted, and shall then be incorporated into this agreement. In the event that you do not accept the changes, MyHolidaysAdventures may terminate this agreement with you. The current version of these terms and conditions can be retrieved on the Internet portal of MyHolidaysAdventures from the moment of coming into effect and can be downloaded as PDF file.


12. Final Provisions

If any provision of this agreement is invalid or unenforceable, that provision shall be construed so that the clause is compatible with the applicable law and corresponds to the original intentions of the parties as best possible. The remainder of the provision shall remain unaffected. The omission of MyHolidaysAdventures to enforce a law or provisions of this agreement shall not constitute a waiver of such right or provision. MyHolidaysAdventures reserves the right to take action, if MyHolidaysAdventures should deem them necessary or appropriate to enforce this agreement and ensure compliance with this agreement. You agree that MyHolidaysAdventures shall have the right, without incurring any liability to you, to pass the credentials and / or account information to authorities and / or third parties, if MyHolidaysAdventures is of the opinion that this is reasonably necessary or appropriate to enforce and/or ensure compliance with the provisions of this agreement (including MyHolidaysAdventures’s right to cooperate in legal proceedings, related to your use of the services, and / or claims by third parties that your use of the service is unlawful and / or infringes on the rights of such third party).


II. Terms of Use for the Provider - Access and Image Upload

The provider can write information, news and information about their service offers or upload relevant photos in order present their travel service and to provide it to visitors of MyHolidaysAdventures. This will give the user, in addition to valuations, important additional information about the travel services. For suppliers the conditions and obligations listed above under I shall apply.


III. Conditions of MyHolidaysAdventures for the Provision of Tourist Services

The following conditions shall govern the contractual relationship between the user and MyHolidaysAdventures with respect to the provision of tourist services.


1. Contractual Relations, Formation of a Contract

MyHolidaysAdventures shall operate solely as intermediary and as a messenger of such services. Following the availability of a service and the conclusion of a booking, the respective contract is established exclusively between the user, utilizing the service, and the specified tour operator / service provider. With your reservation by phone or online, the use of such, offers the provider a binding conclusion of a contract through the selected service. This is automatically passed through the system to the seller. The booking for the user - if the reservation for more than one person is carried out for all individuals – as well as for the provider shall be binding. Inasmuch as, the provider or MyHolidaysAdventures confirms the receipt of your booking, this is not yet equal to an acceptance of your booking request. The contract on the accommodation (and possibly other services) shall come into effect through the communication of confirmation from the service provider through MyHolidaysAdventures, which can occur in writing, by telephone or by e- mail. Another provision of accounting documents on the postal way on the part of the landlord is not necessary, but can be done in addition. The duty of disclosure of MyHolidaysAdventures is limited to the message to the user, whether the concerned statement has been forwarded. With MyHolidaysAdventures no travel or accommodation contract shall be concluded. The services of MyHolidaysAdventures are free for you as a user, unless individual services are expressively subject to a fee, which you will be informed of explicitely. With conclusion of a contract, the costs are to be paid at the contractor designated in the booking confirmation. The payment for the desired object can be found in the Terms and Conditions of the provider.


2. User Obligations

In case of defects of the intermediary service, these need to be reported to MyHolidaysAdventures immediately and in order to give them the opportunity to remedy the situation. Failing to execute such an indication purposely, means that claims under the agency agreement are omitted insofar as that a reasonable remedy would have been possible.


3. Payments

For the execution and settlement of accommodation contracts, enabled through MyHolidaysAdventures, only the terms and conditions of the supplier shall apply. Respectively, billing ishall also respectively occur directly between you as a user / and the respective provider. Inasmuch as some providers require credit card information for the booking, MyHolidaysAdventures uses the PCI-DSS procedures. If companies do not support this standard yet, MyHolidaysAdventures passes the data on in encrypted and secured form via the Secure Socket Layer (SSL). If MyHolidaysAdventures levies special booking fees, the user will be informed explicitly and given the possible payment options. When paying by credit or debit card, the user shall give MyHolidaysAdventures the explicit authority, to collect the stated amount of the user specified account.
• The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).
• “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
• If you use COMPANY Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password.

3.1 Method of Payment:
We accept payments online using Visa and MasterCard credit/debit card and will be charged in AED currency.
The cardholder must retain a copy of transaction records and Merchant policies and rules.


4. Cancellation & Refund Policy:

4.1 Cancellation Policy

The following conditions may apply in the event of any cancellation:
If trip cancelled / amended 48 hrs prior to the tour date, no cancellation charges will be applicable.
If trip cancelled / amended within 24 to 48 hrs prior to the tour date, 50% cancellation charges will be applicable.
If trip cancelled / amended 24 hrs prior to the tour date, 100% cancellation charges will be applicable.
If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back.
Please note that gift certificates are both non-refundable and non-cancellable.

4.2 No Show:

If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

4.3 Refund Policy:

Refunds will be done only through the Original Mode of Payment.


5. Liability

Since the provision of tourism services is up to the respective service provider, MyHolidaysAdventures shall not be responsible for the implementation and quality of tourism services. All contracts that are concluded through the website of MyHolidaysAdventures, represent contracts between the user and the respective provider of the mediated service. MyHolidaysAdventures shall never take the role of operator or travel agent at any time. The terms and conditions of the service provider exclusively apply, especially regarding cancellation and withdrawal. MyHolidaysAdventures remains free from any contractual arrangements between users and service providers, as well as any demands resulting from them. Descriptions of mediated services of the service providers are based solely on their own declaration, which are only transmitted to the user, looking for bookings, by MyHolidaysAdventures. Such information / descriptions never represent a guarantee or recommendation from MyHolidaysAdventures to the user. MyHolidaysAdventures is not responsible for the accuracy, completeness, timeliness of the content of information on tourism services as well as for the availability of the services, unless that the terms and conditions of MyHolidaysAdventures knowingly provide incorrect information or should have been aware of them under the application of sector-related diligence. However, for the llater, liability is limited to cases of gross negligence / intent. For personal injuries, which are the result of non-performance or non-fulfillment of the contract by MyHolidaysAdventures or its agents and legal representatives, MyHolidaysAdventures is liable under the statutory provisions. As essential contractual obligation for the purposes of the preceding sentence, one can understand an obligation, only the fulfillment of which renders a correct execution of the contract and on whose observance the contractual partner for the performance of the contract regularly relies and may rely. MyHolidaysAdventures shall solely be responsible for the proper placement within the framework of their duty of care. MyHolidaysAdventures shall not be liable for the consequences of force mature, such as Terrorist attacks, hijackings, industrial action, natural disasters, fires, power outages and measures by authorities, war and civil unrest.


6. Entry Regulations

For obtaining the necessary passport, visa and health documents and the necessary foreign currency as well as for compliance with the relevant foreign exchange regulations the user, shall be responsible. The same is true for compliance with customs regulations and for the implementation of necessary health prophylaxis. As part of the legal obligation for information, MyHolidaysAdventures may issue conscientious information on request, but cannot accept any liability. MyHolidaysAdventures explicitly states that provisions can be changed anytime by the authorities, a direct inquiry for information with the competent authorities is therefore strongly recommended.


7. Insurance

MyHolidaysAdventures recommends taking out cancellation insurance and health insurance to cover the cost of repatriation in case of accident or illness. In the specified travel price, no insurance is included. These provisions are subject to change at any time, MyHolidaysAdventures can therefore offer no guarantee that any given instruction on the internet portal is complete, correct and up to date at the moment.


Contact for customer inquiries

info@myholidaysadventures.com


All text, images, graphics, sound, video and animation files are subject to copyright and other laws protecting intellectual property. They may not be copied for commercial purposes or for transmission, nor changed and used on other web sites. Some internet sites also contain images that are subject to the copyright of those who made these available. For more details, please refer to our Terms and Conditions.


I. Terms of Use for MyHolidayAdventures platform


Introduction

These terms and conditions of MYHolidayAdventures regulate the use of the MyHolidayAdventures website, when you log in (open an account) or book a service with MyHolidayAdventures. In addition, the General Terms of Use and the Privacy Statement of MyHolidayAdventures apply. When registering (opening an account), you shall agree to these General Terms and Conditions, the General Conditions of Use and the Privacy Statement of MyHolidayAdventures as the content of your legal relationship with MyHolidayAdventures, or that is to say with the mediated business.


1. Sign up / Registration / Account Opening


1.1 Account Opening

If you want to book a service through www.myholidaysadventures.com, you must open an account and register, before making a reservation. When you register, you will enter information about yourself, which shall, as far as necessary, be forwarded to the mediated business upon execution of the booking.


1.2 Who can open an Account

Registration shall only be allowed for persons allowed to act within their mandate. If a company or a legal person decides to register, the registered person must be duly authorized to act on behalf of the company, respectively of the legal person. There is no entitlement to registration or use on the booking platform. The registration has to occur under your official name. Registrations under a pseudonym, etc. are not allowed. MyHolidayAdventures can delete accounts under a false name, pseudonym, etc..


1.3 Number of User Accounts

The creation of more than one user account for the same natural or legal person is not allowed. - The user account is not transferable.


1.4 Truthful information

You are obliged to provide the information truthfully and to keep it up to date. – If you are unable to join the tour or incur harm on the basis of incorrect and outdated information MyHolidayAdventures shall not be liable.


1.5 Communication

If you book a particular service, all accounting and payment transactions, order cancellation etc. shall have to be executed through the MyHolidayAdventures platform and with the specific forms, to which you will receive the necessary access links via email after the booking. Otherwise it can result in difficulties with the booking or more specifically with the contract processing. In this case MyHolidayAdventures shall not be liable.


1.6 No Offers

The published tours and other services are not binding offers.


1.7 Booking Process

If you decide to book a particular tour or other tourist services, you have to make the request through the respective booking field and provide correct data. The request shall have to be sent via \"Confirm and Pay\".


1.8 Legal Commitment to the Request

You shall be bound to your request (offer) for two working days. For the time calculation, the time zone of the party shall be taken as the guiding standard.


1.9 Acceptance of the Supplier

The requested tour provider or other tourism service will respond to your query within this period through the MyHolidayAdventures booking platform. If he/she accepts the request, the contract between you and the seller shall be binding. Your booked services shall be charged to the credit card or debited via direct debit. If the request is rejected, there is no binding agreement between you and the tourist provider. The booking confirmation will be sent to you via email. The supplier shall provide the agreed services in his/her own name and on his/her own account.


1.10 Conditions of Participation

The provider may establish requirements for participation in its activities. These can be found in the respective tour descriptions. You are personally responsible to fulfill and comply with these conditions. - The provider shall reserve the right to not allow you to participate in the activity or exclude you from such, if you do not meet the conditions. In this case, the payment will not be refunded.


1.11 Provider Communications

The provider of the tourist service shall be in charge of the acceptance of the booking, confirmation and other communications through the MyHolidayAdventures platform. Thus, you should keep your information up to date and check the user account regularly for messages.


1.12 Booking Cancellation

If you need to cancel the booked service, the cancellation must occur take place through the MyHolidayAdventures platform and with the respective form.


2. Rating System


2.1 Rating System

After having taken taken part in the booked activity, you shall have the opportunity to evaluate the providers and the booked activity over the evaluation system of MyHolidayAdventures. The target of MyHolidayAdventures-rating system is to produce a meaningful and appropriate profile on performance, reliability and trustworthiness of the provider. The relevant information is sent to you via email after the activity has taken place.


2.2 Truthful Review

You are required to only make factual and truthful statements. Inaccurate, irrelevant, offensive, etc. utterances are to be omitted. MyHolidayAdventures shall explicitly reserve the right to delete such comments without giving any reason. MyHolidayAdventures also shall also have the right to exclude you from further use of the MyHolidayAdventures booking platform and to delete your account. MyHolidayAdventures as well as the affected providers shall reserve the right to further legal action, especially regarding claims for damages.


3. Direct message


3.1 Personal Messages

The direct message serves to exchange personal messages between you and the provider that are not intended for public viewing.


3.2 Content of the Direct Messaging Service

The direct messaging service is only intended for information, regarding the offer and its implementation. The direct messaging service must not be used to exchange any personal information or messages not related to the offer. In the same way, the direct messaging service cannot be used to make a booking or a cancellation. Such processes do not result in valid actions on MyHolidayAdventures. For these cases, the relevant forms are to be used.


3.3 Right of Inspection of MyHolidayAdventures and Sanctions

MyHolidayAdventures shall have the explicit right to acquaint themselves with the direct messages and remove direct messages that do not meet these conditions. MyHolidayAdventures can also close the user account.


4. Legal Relationship with MyHolidayAdventures


4.1 Legal standpoint of MyHolidayAdventures

MyHolidayAdventures provides this booking platform, so that you can contact your preferred provider directly and are be able to make your reservations. The contract for the booked services is directly between you and the provider of the service. MyHolidayAdventures is not a party of the booked service. MyHolidayAdventures acts solely as an intermediary between you and the tour provider or as the case may be the tourism service.


4.2 Customer Liability

If you should cause any damage to MyHolidayAdventures, you shall be liable for the warranty. In particular, you shall be responsible for the listings in the columns, \"Direct Message \" and \"Rating System \".


4.3 Liability of MyHolidayAdventures

If you make a booking, MyHolidayAdventures shall only be liable to you if MyHolidayAdventures itself has incurred grave fault (including gross negligence). MyHolidayAdventures shall not be liable for slight negligence, assisting personnel and the mediated providers and their assistants. Liability shall be limited to the immediate damage with the exclusion of consequential damages, lost profits, etc. Likewise, the liability for punitive damages and similar claims shall be excluded. Further limitations to liability or exclusion of liability in these terms and conditions or applicable law provisions shall also be subject to exclusion. The liability for computer viruses, spyware and other damage caused by computer programs shall be excluded under any legal title. For those acting purely as visitors, that is, if you have not made any reservation, the provisions of the General Conditions of Use shall apply. These provisions shall apply to the contractual and non-contractual liability.


4.4 Changes to these Terms and Conditions

These terms and conditions can be changed at any time and without notice by MyHolidayAdventures. Each booking shall be subject to the conditions applicable at the time. The user shall have no claim that future bookings can be completed under currently existing conditions.


4.5 Applicable Law

The legal relationship to MyHolidayAdventures shall be governed solely by U.A.E Law. Dubai shall be agreed upon as the exclusive legal domicile.


II. General Terms and Conditions of Providers of Tours and other tourism-related services


Introduction

These terms and conditions shall come into effect following the agreements between the users of www.myholidaysadventures.com and the tour providers etc..


1. Booking Confirmation

The provider shall only accept bookings by people authorized to do so. Legal entities are required to act through a properly authorized person.


2. Provision of truthful Information

The information provided about the MyHolidayAdventures booking platform must be truthful. The provider reserves the right to cancel bookings if incorrect information is given. In this case, the payment shall be non-refundable.


3. Appearance at the Meeting Point and Compliance

You shall be responsible for arriving at the meeting point on time. If you are joining the activity from abroad, you shall be responsible for the necessary travel documents (passport, etc.), compliance with health regulations, etc..


4. Conditions of Participation

You shall be responsible for compliance with any conditions of participation. The provider reserves the right to exclude participants that do not meet these conditions from the activity. In this case, the payment shall be non-refundable.


5. Binding force of request

The contract between you and the provider shall come into effect with the acceptance of your request by the agent. By booking a tour or other activity, you will make the provider a binding offer to which you are legally bound for 5 working days. If the provider accepts your offer within this period, the contract shall be completed in full. You will receive this message via email.


6. Payment

If the provider cannot accept your booking, the debited amount shall be credited back to your credit card.


7. Waiver of Right to Withdrawal


8. Personal Insurance Responsibility

The price shall not include any insurance. You shall be personally responsible for a sufficient insurance coverage. The insurance requirement depends on the booked activity.


9. Unpaid Services

If you fail to pay for the booked service or revoke the payment, the claim to the services shall be invalid. This shall be considered as a cancellation and it shall be subject to the cancellation payment under paragraph 11.


10. exchanging messages

All messages between you and the provider shall be communicated via the MyHolidayAdventures booking platform. In the process, only the forms supplied by MyHolidayAdventures shall be used. Messages that are communicated through the MyHolidayAdventures booking platform or inconsistent with the supplied forms, cannot be accepted by the provider and they shall have no legal effect.


11. Cancellation & Refund Policy

11.1 CANCELLATION POLICY

The following conditions may apply in the event of any cancellation:
If trip cancelled / amended 48 hrs prior to the tour date, no cancellation charges will be applicable.
If trip cancelled / amended within 24 to 48 hrs prior to the tour date, 50% cancellation charges will be applicable.
If trip cancelled / amended 24 hrs prior to the tour date, 100% cancellation charges will be applicable.
If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back.
Please note that gift certificates are both non-refundable and non-cancellable.

11.2 NO SHOW:

If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

REFUND POLICY:

Refunds will be done only through the Original Mode of Payment.


12. Exceptional Cancellation

The provider may cancel the activity without observing a cancellation period when weather conditions, government action, unforeseeable or unavoidable external circumstances make it impossible or extremely difficult or dangerous to carry out the activity. In this case, the payment shall be refunded. This is done under the exclusion of any liability or other claims on any legal basis whatsoever.


13. Participation Exclusion

The provider shall be entitled to prohibit participation in an activity or more specifically exclude you from such, if you do not meet the terms and conditions, endanger others or yourself through your participation or otherwise cause serious disruption to the activity. In these cases, the payment shall not be refundable.


14. Program Changes

The provider further reserves the right to make minor changes to the program, if this is necessary due to unforeseeable or unavoidable circumstances.


15. Other Conditions

Other conditions or deviating regulations can be found in the respective tour descriptions.


16. Time Zone

For time and deadline calculations, the time zone of the provider shall be applicable.


17. Liability of the supplier of the Tour or tourist services

The provider shall be liable for his/her services under the applicable law, although the liability, to the extent permitted by the applicable law, shall be excluded.


18. Changes of these Terms and Conditions

These terms and conditions can be changed at any time without notice. Each booking shall be subject to the conditions applicable at the time. The user shall have no claim that future bookings can be completed under currently existing conditions.


19. Applicable Law

The legal relationship between users and providers of tourist services is subject to the respective applicable U.A.E. law.


Privacy Policy

• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• SECURITY. www.myholidaysadventures.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.
• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.


Data protection

We would like to inform you about our Privacy Policy. You will find information on the collection and use of personal data when using our website. We uphold the data protection law in Germany in this regard. This statement can be accessed on our website at any time. We specifically point out that data transmission through the internet (for example, when communicating via e-mail) has security gaps and can not be completely protected against access by third parties. The use of contact information of our site notice for commercial purposes is not allowed unless we have previously given our written consent or unless there is already a business relationship. The provider and all persons named on this website contradict every commercial use and disclosure of their data.


Personal data

You can visit our website without providing personal information. To the extent that personal information (such as name, address or email address) is required on our website, this is as far as possible, on a voluntary basis. This data will not be transmitted to third parties without your explicate consent. Inasmuch as a contractual relationship between yourself and us shall be established, formulated contractually, or amended or includes a request to us from your side, we collect and use personal information from you, to the extent necessary for those purposes (inventory data). We collect, process and use personal data to the extent necessary to enable you to use the web offer (usage data). All personal data is stored only as long as necessary for the stated purpose (processing of your request or of a contract). Here, tax and commercial law retention periods are taken into account. Following the order of the competent authorities, we may in the individual case, give information about this data (inventory data), to the extent necessary for the purposes of law enforcement, security, or for meeting statutory duties of the constitutional protection authorities or the military or for the enforcement of intellectual property rights.


Comment Functions

As part of the comment function we collect personal data (for example, name, e-mail) as part of your commentary to a post, only to the extent that you have communicated it in your post. When publishing a commentary, the indicated email address is saved, but not published. Your name will be published if you have not written under a pseudonym.


Privacy Statement for the Facebook Plugin

This website uses plugins of the provider Facebook.com, which are provided by the company Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304 in the United States. Users of our website, where the Facebook plugin ( Like button) is installed, are hereby notified that a connection is established to Facebook through the plug, whereby transmission is performed on the browser, so that the plug on the web page is displayed. Furthermore, through the use, data is submitted to the Facebook servers, which contain information about your website visits to our website. For logged in Facebook user this means that the user data will be assigned to your personal Facebook account. As soon as you use the Facebook plugin as a logged-in Facebook users actively (for example, by clicking on the Like button or by using the comment function), this data is transferred to your Facebook account and published. You can avoid this only by logging out of your Facebook account. For more information regarding the use of data by Facebook, please refer to the data protection regulations on Facebook at http://de-de.facebook.com/policy.php.


Privacy Policy for the web analytics service Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (\"Google\"). Google Analytics uses. \"Cookies \", text files that are stored on your computer, to help analyze how users use the website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. We have activated the IP anonymization. On this website, your IP address within Member States of the European Union or other parties to the Agreement on the European Economic Area, will therefore be shortened before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, compiling reports on website activity and providing the website operator with other services related to the use of the website and internet. The IP address, transmitted to Google Analytics from your browser, will not be merged with other data from Google. You may refuse the use of cookies by adjusting your browser software; however, we point out that you can may not be able to use all features of the website completely in this case. You can also prevent the collection of data generated by the cookie about your use of the website (incl. Your IP address) by Google and the processing of these data by Google, by downloading and installing the following link browser plugin: http://tools.google.com/dlpage/gaoptout?hl=de


Privacy Policy for the Web Analytics Service Google Adsense

This website uses Google Adsense, a web advertising service of Google Inc., USA (\"Google\"). Google Adsense uses so-called \'\'Cookies\" (text files) that are stored on your computer, to help analyze how users use the website. Google Adsense also uses so-called. \"Web Beacons\" (small invisible images) to collect information. Through the use of Web Beacons simple actions such as the visitor traffic on the website can be recorded and collected. The information generated by the cookie and / or Web Beacon about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the site in view of the ads, compile reports on website activity for website operators and provide other services related to the use of the website and internet. Google may also transfer this information to third parties, insofar as this is required by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with other data held by Google. You can avoid the storing of cookies on your hard drive and the display of Web Beacons by configuring your browser settings to \"do not accept cookies \" (in MS Internet Explorer under \"Tools> Internet Options > Privacy> settings\", in Firefox under \" Tools> Options> Privacy> cookies \"); however, we point out that you may not be able to use all features of this website in this case. By using this site you consent to the processing of your data by Google in the manner described above and for the aforementioned purpose.


Privacy Statement for the Social Network Google Plus

This website uses the so-called. \"G +1\" button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ( \"Google\"). The button can be identified by the character \"G +1\". If you are registered with Google Plus, you can express your interest in our website and share content from our site on Google Plus with the \"G +1\" button. In this case, Google stores both the information that you have given for one of our content \"G +1\", as well as information about the page you viewed. Your \"G +1\" may be displayed alongside your name (possibly with photo - if available)in Google Plus or other Google services such as Google Search, or your Google profile. For purpose and scope of data collection and further processing and use of data by Google as well as your rights and ways to protect your privacy, please see Google\'s privacy policies: https://www.google.com/intl/de/policies/privacy/


Privacy Statement for the remarketing & similar Audiences

This website uses the remarketing or similar audiences - function of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States Google. You can be addressed targeted-oriented with advertising by displaying personalized and interest-related adverts when you visit other websites on the so-called Google Display Network.Google Remarketing or more specifically the function similar audiences uses Cookies, text files that are stored on your computer, to help analyze how users use the website, for this purpose. Through these text files your visits, as well as anonymised data about the use of the site, are recorded. Personal data is not saved. If you visit another web page in the so-called \\\"Google Display Network\\\", you may receive advertisements, that very likely take into account previously accessed product and information areas on our website. You can prevent the Google Remarketing or similar audiences function by preventing the use of cookies by selecting the appropriate settings on your browser. We point out, however, that in this case, you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie about your use of the website (incl. Your IP address) by Google and the processing of these data by Google, by downloading and installing the following link browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en. You can also disable the use of cookies by third parties by opening the deactivation page of the Network Advertising Initiative via http://www.networkadvertising.org/choices/ and implement further information referred to therein to opt-out. The privacy policy of Google for Remarketing with further information can be found here: http://www.google.com/privacy/ads/.


Privacy Statement for the Google AdWords Conversion Tracking

This website uses the Google AdWords Conversion Tracking - function of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ( Google). Google AdWords conversion tracking uses so-called Cookies, text files that are stored on your computer, to help analyze how users use the website, if you have clicked on a Google ad. The cookies are valid for a maximum of 90 days. Personal data is not saved. As long as the cookie is valid, Google and our agency we as website owners can see that you have clicked on an ad and accessed a specific target page (for example, order confirmation page, newsletter registration). These cookies can not be tracked across multiple sites by different AdWords participants. Through the cookie, conversion statistics will be compiled in Google AdWords. In these statistics, the number of users who have clicked on one of our ads, are recorded. In addition, they count how many users, who have been marked with a Conversion Tag, have accessed a target website. However, the statistics do not include data with which you can be identified. You can prevent the storing cookies on your hard drive, selecting do not accept cookies in your browser settings (in MS Internet Explorer Tools> Internet Options> Privacy> Settings, in Firefox under Tools> Options> Privacy> cookies; however, we point out that in this case you may not be able to use all features of this website to the full extent. By using this site, you consent to the processing of your data by Google in the manner described above and for the aforementioned purpose. For more information about how Google uses conversion data as well as for the privacy policy of Google, visit: https://support.google.com/adwords/answer/93148?ctx=tltp, http://www.google.de/policies/privacy /


Privacy Policy for the Use of the Web Messenger Service twitter.com

We have integrated the web messenger service twitter.com on our website. This is provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Twitter offers the so-called \"Tweet.\" - Function. So you can publish 140-character messages with website links in your own Twitter account. If you use the \"Tweet\" feature of Twitter on our websites, each site is associated with your account on Twitter and there possibly made public. This data is also transmitted to Twitter. We do not receive knowledge about the the content of the transmitted data and its use on Twitter. Therefore, for further information, you should consult the privacy statement of Twitter: Twitter http://twitter.com/privacy offers the ability to set your own privacy settings via the following link: http://twitter.com/account/settings.


Right to Information

You have the right at any time, free of cost and without delay to make an enquiry about the collection of your personal data. You have the right at this time, to revoke the consent to use your personal data with effect for the future. To receive information, contact the service provider, using the contact details in the imprint.


Data Use in Sign up for e-mail newsletter

By signing up to our newsletter, we use the date necessary for this or communicated to you separately, to send you our e-mail newsletter regularly. Unsubscribe from the newsletter is possible at any time and can be done either by a message to the contact option described below, or via a link provided in the newsletter. newsletter@myholidaysadventures.com


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